I have enabled online archiving but cannot access the archive online. Says it unavailable.

I have just enabled online archiving for my own account.  I am unable to see the archive in my outlook.  Also, on the web access I see an arrow near the bottom on the list of folders.  It has no name next to it.  When I click on it a message says archive unavailable.  Then there is this error message. Please help as I am trying to test online archiving from one of my clients.

User host address:
User:
EX Address: /o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=de5ad2aaabab46f7badcc9ae749c15fe-paul.forlin
SMTP Address:
OWA version: 14.16.275.6
Mailbox server:

Exception
Exception type: System.NullReferenceException
Exception message: Object reference not set to an instance of an object.

Call stack

Microsoft.Exchange.Clients.Owa.Premium.FolderListViewSubPage.LoadViewState()

Microsoft.Exchange.Clients.Owa.Premium.ListViewSubPage.OnLoad(EventArgs e)

Microsoft.Exchange.Clients.Owa.Premium.MessageView2.OnLoad(EventArgs e)

System.Web.UI.Control.LoadRecursive()

System.Web.UI.Control.LoadRecursive()

System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)