Quantcast
Channel: Forums - Recent Threads
Viewing all articles
Browse latest Browse all 16953

After forced password change, Outlook 2013 will not download new messages

$
0
0

I was prompted by Office 365 to change my password, and I did so late yesterday.  This morning, the Outlook 2013 desktop client would not connect to Exchange at all (would not pull down new messages or send messages in my outbox). 

 

I tried a few troubleshooting steps including running a Repair on the Exchange account via Control Panel/Mail.  That apparently fixed the outgoing mail problem -- but Outlook still cannot pull down new messages and repeatedly puts itself in "Working Offline" mode.  

 

Ridiculous, but par for the Office 365 course.  I mean, if you're going to force users to change their passwords periodically, shouldn't your system be equipped to seamlessly handle such changes?


Viewing all articles
Browse latest Browse all 16953

Trending Articles