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Add email alias / edit exchange properties / access denied

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Hello,


I need to add email aliases in Office365 E1 and am having difficulty accessing the site where I am supposed to have that option.  From the Office365 control panel, in "Users & Groups", clicking on Edit Exchange Properties gives an Access Denied message.  My account is the only one in Office365 - I purchased the plan and am Global Administrator.


Q1: why does the global administrator not have permission to this site in the ECP?


Searching the web, I found suggestions to run a series of commands in PowerShell; however, all pages refer to a Get-RoleAssignmentPolicy cmdlet that throws an "unknown command error".  Pages that show how to add a new role or policy all say to use the ECP ... which I can't access due to first problem.


This can't possibly this complicated?   What have I missed - I still can't get it to work.


many thanks!


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