Hello there,

Our company has been testing an Office 365 trial and we have been frustrated by a recurring problem.  If this problem is not resolved, it is unlikely that the product will be considered at all.

Problem:

Whenever our non-admin Test Case account makes a file on a Team Site (after being invited to edit that team site), we get this:

The user receives a "Sorry, this document can't be opened for editing" message after having just created that document.

When we leave the page and try opening it later (with any user), we receive:

When the document creator tries to delete the apparently corrupted file, we receive:

"Sorry, something went wrong

The server has encountered the following error(s):

The file is currently checked out or locked for editing by another user."

When the user tries to upload a file from their hard drive and open it on the team site, we receive:

 When we try to delete any / all of these inaccessible files, we receive:

 None of these files were currently opened by any other users.

Has anyone else had a similar problem?  This has been incredibly frustrating.

-Trey